Keep conversations moving.
Cloei is a bespoke AI communication platform that adapts every conversation to your customer, your products and your business. 24/7. Every channel. Every customer.
- 80%
- Lower communication costs
- 300%
- More operational efficiency
- 24/7
- Always on, every day
Cloei
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The opportunity
Your biggest communication cost is people.
Recruiting, training and retaining staff is expensive. Even then, your team can only be in one place at one time — during office hours. Your customers don't work 9–5.
- Recruitment
- Training
- Holidays
- Sickness
- Out of hours
- Management
- Office & systems
- Telephony
- BPO / outsourcing
- Inconsistent quality
Every missed conversation is a missed opportunity.
Leads go cold. Customers move on. Revenue walks out the door. Cloei captures every conversation, across every channel, on your behalf.
80%
Lower communication costs
300%
More operational efficiency
24/7
Always on, always working
35%
More enquiries converted
Cloei has transformed how we communicate. More conversations. More conversions. Less cost.
Why Cloei
Intelligent conversations. Seamless outcomes.
Reduce costs
Cut communication overheads by up to 80% by replacing or augmenting expensive BPO models.
Increase efficiency
Deliver up to 300% more output with an AI that never sleeps, calls in sick, or drops the ball.
Always on
Every channel. Every customer. Every hour. Never miss a conversation again.
Replace or augment
Swap out night and weekend staff, or empower your team with warm, qualified conversations.
Happier customers
Instant, on-brand responses that feel human — because they were trained on your business.
Stronger brand
Every reply consistent, considered and on message. No off-days.
How it works
The Cloei conversation flow.
Cloei engages every customer in the right way, on the right channel, at the right time. It asks the right questions, understands the answers and takes action — instantly.
- 01
Customer enquiry
Customer reaches out via their preferred channel.
- 02
Cloei engages
AI understands intent and starts a natural, two-way conversation.
- 03
Information gathered
Cloei asks smart, relevant questions to collect what's needed.
- 04
Action taken
Provides quotes, options or books a callback — instantly.
- 05
Handover or close
Seamless handover to your team, or conversation closed with an outcome.
Outcomes that drive impact.
Every conversation is unique. Every outcome is measurable — captured, logged and handed to your team with full context.
Powered by your data. Trained on your products. Built around your business.
- Callback bookedDirectly into your diary
- Quote deliveredAccurate, instant and personalised
- Options providedCars, products or services matched
- Handover to your teamFull context. No repetition.
- Conversation closedOutcome captured and logged
Solutions
Every conversation is different. Cloei adapts.
From one simple enquiry to a completed outcome, Cloei adapts every conversation to your products, your processes and your customers. Different goals. Different data. Same intelligent experience.
Replace or works with BPOs
Replace. Augment. Or do both.
Cloei fits the way your business works. Replace expensive, inconsistent BPO models or empower them with intelligent conversations that drive better results.
Replace
Do more with less.
- Remove the need for night and weekend staff
- Reduce or eliminate outsourced call centre costs
- One AI that works 24/7, every day of the year
- Consistent conversations. Every time.
- Lower overheads. Higher margins.
Lower cost structure. Better customer experience.
Augment
Make your team unstoppable.
- Cloei handles first contact and qualification
- Your team focuses on warm, high-intent conversations
- Share context, notes and customer history
- Improve productivity and conversion rates
- Maintain brand voice and consistent standards
Increase capacity. Improve performance.
Loved by customers
Real feedback from real people.
Thousands of conversations every month, and a customer satisfaction score to match.
Saw them on TV and so I basically did a google search and added some cars to my 'wish list'. As it happens the ones I particularly liked weren't suitable for finance so they asked if I wanted them to have a look around for me. They sent me some suggestions and from then on it was really easy. They sorted my finance, and the whole thing was completed within one day.
Brilliant service really helpful especially Katie and Chloe. They pretty much did it all for me and I now have a lovely jeep 🚙
I had tried to get a car on finance before but was declined. Chloe from Choose My Car managed to get me excepted, helped me find a car and was very helpful explaining how everything worked and next steps all the way up until picking my car up on the day. Highly recommend, would defo use them again.
Ready to see Cloei in action?
Book a discovery call today and see how Cloei can transform your customer conversations.
- 10,000+ conversations every month
- 98% customer satisfaction
- 4.9 / 5 average rating across reviews
- FCA compliant secure, compliant and built on trust