Commercial model

Priced around your business, not a package.

Cloei is built for your products, your channels and your workflows — so it's priced the same way. Every deployment combines an initial fee with a per-interaction fee, sized around your volumes and the outcomes you need.

Book a discovery call+44 7885 366654

Enterprise

Built for growing teams.

A proven Cloei deployment configured to your channels, products and workflows — live in weeks, not quarters.

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Initial fee + per-interaction fee, scoped on a discovery call

  • Initial fee plus a per-interaction fee
  • Every channel your customers use
  • Conversation Hub, People, Callbacks and Knowledge
  • Insights and reporting across the whole operation
  • CRM, telephony and diary integrations
  • GDPR compliance and enterprise-grade security
Talk to us about Enterprise

Bespoke

Designed for your business.

Cloei built around your business from the ground up — your data, your products, your processes, your rules.

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Initial fee + per-interaction fee, scoped on a discovery call

  • Everything in Enterprise
  • Trained on your products and your data
  • Custom workflows, business rules and outcomes
  • Bespoke integrations with your systems
  • Replace your BPO, augment your team, or both
  • Dedicated implementation and ongoing support
Talk to us about Bespoke

Fees are fully adaptable to your requirements. Both models combine an initial fee with a per-interaction fee, sized around your volumes and the outcomes you need.

The impact is real.

Whatever the deployment, the commercial case is the same: fewer overheads, more conversations captured, and more of them converted.

80%

Lower communication costs

300%

More operational efficiency

24/7

Always on, always working

35%

More enquiries converted

Common questions

What people ask before they start.

How is Cloei priced?
Every deployment combines an initial fee with a per-interaction fee. Because Cloei is built around your products, channels and workflows, both are sized to your business rather than sold from a fixed list.
How long does implementation take?
Cloei is trained on your products, policies and data, then connected to your channels and systems. Timelines depend on how many channels and integrations are in scope — we'll scope it properly on a discovery call.
Do we have to replace our contact centre?
No. Cloei replaces expensive BPO models, augments your existing team, or does both. Many businesses start by covering nights and weekends, then expand once the results are clear.
Which channels are supported?
WhatsApp, iMessage, SMS, RCS, Instagram, Web Chat and Messenger — one experience across all of them, with full conversation history in a single hub.
What about security and compliance?
Cloei is built with enterprise-grade security, GDPR compliance and data protection, and operates to FCA-compliant standards in regulated deployments.
Will it work with our CRM and telephony?
Yes. Cloei integrates with your CRM, connects to your telephony, syncs with your diary and shares conversation history back into the systems your team already uses.

Ready to see Cloei in action?

Book a discovery call today and see how Cloei can transform your customer conversations.

Let's talk+44 7885 366654
  • 10,000+ conversations every month
  • 98% customer satisfaction
  • 4.9 / 5 average rating across reviews
  • FCA compliant secure, compliant and built on trust