Claims · ID Collection
Collect ID. Securely and Compliantly.
Cloei guides customers through the ID verification journey, helping them complete what is needed and keeping their claim moving.
The customer completes verification through your existing process while Cloei guides the conversation around it.
Cloei
Online · WhatsApp
Guide
Help customers through verification
Collect
Get the required ID completed
Less chasing
Reduce manual follow up
The opportunity
ID shouldn’t slow the journey down.
A missing ID can become another task for your team to chase and another point where the customer journey stalls.
Cloei keeps the conversation moving, guides the customer to the verification step and helps get them through to completion.
Link sent.ID completed.Claim keeps moving.
Less chasing for your team. A smoother journey for your customer.
Take the manual chase out of ID collection.
Connect the conversation with your existing verification journey and keep more claims moving.