Car finance
Understands budget, body style, lenders and preferences.
- Budget & affordability
- Body style & features
- Lender panel search
- Eligibility pre-check
- Callback booking
Outcome: Callback booked
Automotive & car finance
Every enquiry qualified. Every car matched.
Car buyers enquire at midnight, compare on their phone and move on fast. Cloei picks up the moment they message, works out budget and affordability, searches your stock and lender panel, and books the callback while the intent is still hot.
Cloei
Active now · replies instantly
One experience acrossWhatsAppiMessageSMSRCSInstagramWeb ChatMessenger
The opportunity
What this costs you today.
- Enquiries land overnight and go cold before anyone opens the CRM
- Sales time is spent qualifying people who were never going to finance
- Stock and lender questions get inconsistent answers
- Weekend and evening demand outstrips the team on shift
24/7
Enquiries answered, including nights and weekends
35%
More enquiries converted into customers
80%
Lower cost per qualified enquiry
Use cases
What Cloei handles.
From first enquiry to booked callback, Cloei handles budget, body style, eligibility and stock matching — on whichever channel the customer used.
Finding cars
Understands needs and matches the right vehicles instantly.
- Budget & finance
- Body style & features
- Mileage & age
- Stock matching
- Shortlist provided
Outcome: Cars matched
Callback booking
Captures details and schedules the perfect time.
- Reason for call
- Contact details
- Best time to call
- Confirmation
- Reminder sent
Outcome: Callback booked
How it works
From first message to finished outcome.
- 01
Customer enquiry
Customer reaches out via their preferred channel.
- 02
Cloei engages
AI understands intent and starts a natural, two-way conversation.
- 03
Information gathered
Cloei asks smart, relevant questions to collect what's needed.
- 04
Action taken
Provides quotes, options or books a callback — instantly.
- 05
Handover or close
Seamless handover to your team, or conversation closed with an outcome.
Callback booked
Directly into your diary
Quote delivered
Accurate, instant and personalised
Options provided
Cars, products or services matched
Handover to your team
Full context. No repetition.
Conversation closed
Outcome captured and logged
Ready to see Cloei in action?
Book a discovery call today and see how Cloei can transform your customer conversations.
- 10,000+ conversations every month
- 98% customer satisfaction
- 4.9 / 5 average rating across reviews
- FCA compliant secure, compliant and built on trust