Claims · Lead Generation
Reach more customers.
Start more claims.
Cloei helps you reach out to start claims by connecting with customers on the messaging platforms they are most likely to use.
We identify the best available channel, move between channels where needed and keep following up until the customer engages.
Cloei then educates the customer, answers questions and guides them through the next steps, with compliance built into the journey.
Cloei
Online · WhatsApp
391%
Increase in communication rates
Right channel
Reach customers where they engage
Persistent
Follow up until they engage
The opportunity
The right conversation starts on the right channel.
Customers do not always respond to the first message. Cloei keeps trying the right channel at the right time, so you do not miss the opportunity to start the claim.
Once engaged, Cloei handles the conversation, answers questions and guides the customer through the next steps, all with compliance built into the journey.
Right channel.Better engagement.More claims started.
Cloei helps turn more enquiries into claims by making it easier to start and continue the conversation.
Increase communication rates by 391%.
Reach customers where they are most likely to engage and keep the conversation moving.